Logic Auto Privacy Policy

Logic Auto operates the www.logicauto.io website, which provides a marketplace for booking auto services. This page is intended to inform visitors about our practices regarding the collection, use, and disclosure of Personal Information for those who choose to use our Service through the Logic Auto website.

By using our Service, you consent to the collection and use of information as outlined in this policy. The Personal Information we collect is utilized to enhance and improve the Service. We do not share your information with others except as detailed in this Privacy Policy.

The definitions in this Privacy Policy are consistent with those in our Terms of Use, which are available at www.logicauto.io, unless specified otherwise in this document.

1. Types of Information Collected

Transactional Data: To enhance your experience while using our Service, we may ask you to provide certain personally identifiable information, such as your name, phone number, and postal address. This information will be used to contact or identify you as necessary. We collect information related to the transactions conducted through our platform, including details of services booked, payment information, and other data necessary to facilitate your transactions.

Vehicle Information: To provide and improve our services, we collect information about the vehicles for which services are booked through our platform. This may include the vehicle's make, model, year, registration number, VIN (Vehicle Identification Number), mileage, service history, and any issues or requirements related to the vehicle.

Log Data: Whenever you visit our Service, we gather information that your browser sends to us, known as Log Data. This Log Data may include details such as your computer's Internet Protocol ("IP") address, browser type, the pages you visit on our Service, the time and date of your visit, the duration spent on those pages, and other related statistics.

User-Generated Content: Any content you submit to the platform, such as service reviews, comments, feedback, or other materials, will be collected and may be displayed publicly or shared with other users as necessary to facilitate transactions.

Financial Information: To process payments and complete transactions, we may collect payment details, bank account numbers, or other financial information. This information is used solely for transaction-related purposes and is shared only with trusted third-party payment processors or financial institutions.

Verification Data: To ensure the integrity and security of transactions, we may require users to provide identity verification information, such as government-issued IDs, proof of address, or other documents. This data is used to verify your identity and prevent fraudulent activities.

2. Use of Information

Transactional Purposes: The information we collect is primarily used to facilitate bookings and transactions on our platform, including processing payments, providing customer support, and resolving disputes related to your transactions.

Vehicle Services: We use the vehicle information you provide to offer, manage, and improve the auto services booked through our platform. This information helps service providers understand your vehicle's needs and provide accurate and efficient service.

Communication: We may use your contact information to send you updates regarding your transactions, changes to our platform, or other important information. You may also receive notifications about new features or services that may interest you.

Marketing: With your consent, we may use your information to send you promotional materials, special offers, or other marketing communications. You have the option to opt-out of these communications at any time.

Analytics: We analyze user behavior and platform usage data to improve our Service, enhance user experiences, and develop new features. This data helps us understand how users interact with our platform and allows us to make informed decisions about future improvements.

3. Sharing and Disclosure of Information

With Service Providers: To facilitate transactions, your personal, vehicle, and transactional information may be shared with auto service providers or payment processors involved in the service booking. This sharing is necessary to complete the transaction and provide the best possible service.

Third-Party Service Providers: We may engage third-party companies and individuals to perform services on our behalf, such as payment processing, data analysis, or identity verification. These third parties have access to your information solely to perform these tasks and are contractually obligated to protect your data and use it only for the specified purposes.

Legal Compliance: We may disclose your information if required to do so by law, such as in response to a subpoena, court order, or other legal processes. We may also disclose your information to protect our rights, property, or the safety of our users or others.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you if such a transfer occurs and ensure that your information remains protected under the terms of this Privacy Policy.

4. Data Retention

Retention Period: We retain your information for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of data and the purpose for which it was collected.

Deletion Requests: You have the right to request the deletion of your personal information at any time. We will comply with your request, subject to any legal or operational requirements that necessitate the retention of certain data. Please note that deleting your information may affect your ability to use our Service.

5. User Rights

Access and Correction: You have the right to access the personal information we hold about you and to request corrections or updates to any inaccuracies. To exercise this right, please contact us with your request, and we will respond promptly.

Opt-Out: You may choose to opt-out of receiving marketing communications or restrict the sharing of your information with third parties for purposes other than transaction facilitation. You can manage your preferences through your account settings or by contacting us directly.

Data Portability: You have the right to request a copy of your personal data in a commonly used format. This allows you to transfer your data to another service provider if you choose to do so.

6. International Data Transfers

Cross-Border Transfers: If you are located outside of the country where our servers are based, your data may be transferred across borders and processed in a country with different data protection laws. We take appropriate measures to ensure that your data remains protected in compliance with applicable laws, regardless of where it is processed.

7. User Authentication and Security

Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your password. We strongly encourage you to use a strong, unique password and to enable two-factor authentication where available to enhance the security of your account.

Platform Security Measures: We employ a variety of security measures to protect your information, including encryption, secure servers, and regular security audits. While we strive to protect your data, please be aware that no security system is infallible, and we cannot guarantee the absolute security of your information.

8. Dispute Resolution

Arbitration Clause: Any disputes arising out of or relating to this Privacy Policy, including any breach or alleged breach, will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. This means that you waive your right to a trial by jury or to participate in a class action lawsuit.

9. Cookies and Tracking Technologies

Types of Cookies Used: We use a variety of cookies and tracking technologies to enhance your experience on our platform, including session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period of time. We may also use third-party tracking technologies to gather data about your use of our Service.

Purpose of Cookies: Cookies are used to remember your preferences, authenticate your sessions, and analyze your interactions with our platform. This data helps us provide a more personalized experience and improve the overall functionality of our Service.

10. User Consent

Consent for Data Processing: By using our platform, you consent to the collection, processing, and sharing of your data as described in this Privacy Policy. If you do not agree to these terms, please do not use our Service.

Consent for Third-Party Services: In cases where we share your data with third-party service providers for purposes beyond transaction facilitation, we will seek your explicit consent before doing so. You may withdraw your consent at any time, but this may affect your ability to use certain features of our Service.

11. Links to Other Sites

External Links: Our Service may contain links to external websites. If you click on a third-party link, you will be directed to that site. Please note that these external sites are not operated by us. Therefore, we strongly recommend that you review the Privacy Policy of any website you visit. We have no control over and assume no responsibility for the content, privacy practices, or policies of any third-party sites or services.

12. Children's Privacy

Children Under 13: Our Services are not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. In compliance with the Children’s Online Privacy Protection Act (COPPA), if we become aware that a child under 13 has provided us with personal information without verified parental consent, we will take immediate steps to delete such information from our records.

If you are a parent or guardian and you believe your child under 13 has provided us with personal information without your consent, please contact us immediately so that we can take appropriate action to remove the information and ensure compliance with applicable laws.

For more information about COPPA and children's privacy, you can visit the Federal Trade Commission's website at www.ftc.gov/coppa.

13. Changes to this Privacy Policy

Policy Updates: We may update our Privacy Policy from time to time. Therefore, we encourage you to review this page periodically for any changes. Any modifications will be posted on this page, and they will become effective immediately upon posting.